There is a striking pattern in negotiation research: the people who get the best objective outcomes (more money, better terms) are not the people you would expect from watching TV negotiations. They are not the most aggressive, the most charming, or the most strategic. They are mostly the ones whose default personality matches the type of negotiation, plus a small group who have learned to override their defaults when the situation calls for it 1.
The first group gets lucky. The second group does the work. This post is about the work.
Across the Big Five, each trait helps in some negotiation contexts and hurts in others. Once you know your own pattern, you can stop fighting your defaults and start using them — and prepare specifically for the situations where your defaults will cost you.
Conscientiousness: the preparation advantage
Higher Conscientiousness is the most reliably positive negotiation trait. The mechanism is boring and important: high-Conscientiousness negotiators prepare more. They research comparable offers, know their BATNA cold, and walk in with a plan 1.
The cost is that they can over-anchor on the plan. If the conversation goes somewhere unexpected, the high-Conscientiousness negotiator can freeze rather than improvise. The opposite pattern — lower Conscientiousness — improvises beautifully and walks in underprepared.
What to actually do:
- Higher Conscientiousness: practice one unexpected counter so you have a rehearsed response to "what if the conversation goes off your map?"
- Lower Conscientiousness: spend two hours on the prep you would skip. Specifically: write down your number, your floor, and your walk-away in advance, and do not negotiate without them in front of you.
Agreeableness: the most expensive default
This is the trait that costs people the most money, and the one they are least likely to notice costing them anything.
Higher-Agreeableness negotiators give ground earlier, accept first offers more often, and underprice themselves more reliably. Judge, Livingston, and Hurst's data on income and personality showed measurable income gaps between higher- and lower-Agreeableness workers, with much of the gap driven by negotiation behavior 2. The effect was stronger for men than women, but it showed up in both.
The trap is that the higher-Agreeableness negotiator does not feel like they are losing. They feel like they are being reasonable, mature, not greedy. The internal experience of folding too early is "I am being the bigger person." The external result is "I just left $15,000 on the table."
What to actually do:
- Write the number down before the call. Once it is in writing, it gets harder to silently lower.
- Bring a friend on a script. Practice saying your ask out loud, with a number, to someone who will push back on softening.
- Use the phrase: "I need to think about this." It is a complete sentence. You do not have to respond to the first offer in the moment.
- Lower-Agreeableness negotiators have the opposite problem and tend not to read the room. Practice the question: "What is most important to you here?" Asking it once changes the dynamic.
Extraversion: the talker's tax
Extraverts dominate negotiations on word count. They do not dominate on outcomes. In fact, several studies find that more-talkative negotiators give away more information about their own position and end up with worse deals than quieter negotiators in the same role 3.
The mechanism is silence. Silences feel longer to extraverts. They fill them. The information they fill them with is often the information they should not have offered yet.
What to actually do:
- Higher Extraversion: count to five after the other side speaks before you respond. Five feels uncomfortably long. It is also where most concessions come from.
- Lower Extraversion: the opposite tendency — going so quiet the conversation stalls — has its own cost. Prepare three open questions you can ask when you do not want to speak about your position yet.
Openness: the explorer's edge
High-Openness negotiators see options other people miss. They generate non-obvious trades — "what if we split the difference but I take all the equity and you take all the cash?" — and reframe what looks like a zero-sum deal into something larger.
The cost is that they can over-explore and never close. The conversation keeps opening up new possibilities and the deal never settles.
What to actually do:
- Higher Openness: set a stop time. After 45 minutes of exploration, force a draft term sheet, even if it is rough.
- Lower Openness: you may walk out of negotiations that an exploratory move could have unlocked. Before saying no, ask once: "Is there a different shape this deal could take?"
Neuroticism: the threat-detection problem
Higher-Neuroticism negotiators read threat into ambiguous behavior. A pause from the other side becomes "they are about to walk." A counteroffer becomes "they think I am being unreasonable." Internally, this often produces premature concessions to defuse a tension that may not exist 4.
It is not a weakness. It is a sensitivity that helps in many relationship contexts and hurts in negotiations specifically, because the other side is often performing calm whether or not they feel it.
What to actually do:
- Higher Neuroticism: schedule negotiations for the time of day you regulate best. If you have a choice between morning and end-of-day, take the morning. Save the actual response email for the next day.
- Lower Neuroticism: the opposite trait — high steadiness — can make you miss real signals that the other party is upset. Check in once: "I want to make sure I am not pushing too hard. How is this landing?"
What to actually do before your next negotiation
If you have a negotiation coming up — salary, contract, vendor, big purchase — a short prep flow that respects your defaults:
- Name your highest- and lowest-scoring trait. Even a rough self-assessment is enough.
- Write down the trait-specific failure mode you are most at risk of. "I tend to fold to keep the peace." "I tend to over-talk." "I tend to over-explore."
- Pick one counter-move. Not three. One. Most people fail at preparation by adding too much.
- Pre-commit the move. Tell a friend the move you are going to make. Pre-commitment is one of the most underrated negotiation tools in the research.
- Anchor the number on paper. Most concessions are silent. Putting your floor in writing makes silent concession harder.
What helps everyone
A few things the research supports across traits:
- Open with a number, not a range. Specific anchors pull the deal toward them. Ranges get treated as the low end.
- Ask questions before stating positions. Most negotiation books say this. Most negotiators do not do it.
- Use silence on purpose. Whatever your default, the deliberate, prepared use of silence is one of the highest-leverage moves available.
- Care less about the deal than about your alternatives. A strong BATNA is worth more than any personality trick.
Negotiation is one of the few situations where knowing your own personality changes the outcome in measurable money. Not because the trait is destiny — because the trait is the thing you are most likely to default into when the conversation gets hard, and defaulting is exactly where the cost lives.
See your Big Five pattern before your next negotiation →
References
Footnotes
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Sharma, S., Bottom, W. P., & Elfenbein, H. A. (2013). On the role of personality, cognitive ability, and emotional intelligence in predicting negotiation outcomes: A meta-analysis. Organizational Psychology Review, 3(4), 293–336. https://doi.org/10.1177/2041386613505857 ↩ ↩2
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Judge, T. A., Livingston, B. A., & Hurst, C. (2012). Do nice guys — and gals — really finish last? The joint effects of sex and agreeableness on income. Journal of Personality and Social Psychology, 102(2), 390–407. https://doi.org/10.1037/a0026021 ↩
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Barry, B., & Friedman, R. A. (1998). Bargainer characteristics in distributive and integrative negotiation. Journal of Personality and Social Psychology, 74(2), 345–359. https://doi.org/10.1037/0022-3514.74.2.345 ↩
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Dimotakis, N., Conlon, D. E., & Ilies, R. (2012). The mind and heart (literally) of the negotiator: Personality and contextual determinants of experiential reactions and economic outcomes in negotiation. Journal of Applied Psychology, 97(1), 183–193. https://doi.org/10.1037/a0025706 ↩